Manager

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The Quiet Magic of Middle Managers

Nobody writes poems about middle managers. Nobody gets too romantic about the person who runs a department at a company,…

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Business

Walmart Wants to Teach Store Managers Compassion

The retailer brings about 2,000 managers a year to its headquarters to discuss how to relate to workers and customers,…

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Business

The Chaotic, Dispiriting Work of Liquidating Harmon Stores

Employees of the beauty and health chain said Bed Bath & Beyond’s decision to shut it down had caught them…

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